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Avaya Expands Distributor Partnership For Ecuador, Venezuela, Central America and the Caribbean

19 December 2018
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DACAS joins the exclusive group of distributors of Avaya solutions in the Latin American region

MIAMI, Dec. 19, 2018 /PRNewswire-HISPANIC PR WIRE/ – Avaya Holdings Corp. (NYSE: AVYA) announced that its DACAS distributor expands services in the Latin American market and makes available Avaya solutions for companies of all sizes and industries. DACAS will now provide its services in Ecuador, Venezuela, Central America, the English Caribbean and Spanish.

Avaya offers one of the most complete portfolios of Unified Communications solutions, software and services for companies that are embracing digital transformation today. Companies continue to invest and improve their engagement solutions with both the client and work teams, for large companies and medium market, as well as services based on the private, public and hybrid cloud and on demand.

Since its association with Avaya in 2015, DACAS distributes security solutions, Infrastructure and Unified Communications. Now, under the new work scheme, they will also be participating in the distribution of solutions for Contact Centers, SMEs, telephony, and devices and Avaya Equinox Meetings Online. The new countries add to the services already available in the Argentina, Bolivia, Chile, Paraguay, Peru and Uruguay.

“Since we started distributing Avaya solutions in 2015, we confirmed that Avaya is one of the brands that integrators seek to offer to the market,” said Diego Cascata, president of Dacas. “We look for ways to provide our business partners with top-tier solutions they can develop in their markets and get excellent results maximizing their operations. In this goal we feel aligned with AVAYA, to achieve clients’ total satisfaction. In Dacas we are pleased to incorporate the regions of the Caribbean, Central America, Ecuador and Venezuela. He added: “This represents a great opportunity because of the importance and scale of these markets in our hemisphere.”

“Our partners and distributors are a fundamental piece to the success of Avaya and our customers and we continue to invest in our community of business partners and distributors,” said Santiago Aguirre, senior director of channels and distribution, Avaya, Americas International. “For us, it is a privilege to have a business partner and distributor who understands company needs specific to the region with high knowledge and value offer especially in the areas of security, infrastructure and Unified Communications. We have modernized and improved our channel program to reflect the transformation of Avaya and help our business partners to take full advantage of the new opportunities offered by the current market.”

Currently, Avaya has four regional distributors: Anixter, Techdata, Scansource and DACAS, thus covering the needs of its business partners ecosystem in all industries, especially those in the areas of health, government, education, manufacturing and hospitality.  Avaya and its authorized distributors are prepared to offer the solutions, training, programs and resources that companies need to do more business and exceed the expectations of their customers.

About Avaya
Businesses are built on the experiences they provide, and every day millions of those experiences are built by Avaya (NYSE: AVYA). For over one hundred years, we’ve enabled organizations around the globe to win – by creating intelligent communications experiences for customers and employees. Avaya builds open, converged and innovative solutions to enhance and simplify communications and collaboration – in the cloud, on-premise or a hybrid of both. To grow your business, we’re committed to innovation, partnership, and a relentless focus on what’s next. We’re the technology company you trust to help you deliver Experiences that Matter. Visit us at www.avaya.com.

Cautionary Note Regarding Forward-Looking Statements
This document contains certain “forward-looking statements.” All statements other than statements of historical fact are “forward-looking” statements for purposes of the U.S. federal and state securities laws. These statements may be identified by the use of forward looking terminology such as “anticipate,” “believe,” “continue,” “could,” “estimate,” “expect,” “intend,” “may,” “might,” “our vision,” “plan,” “potential,” “preliminary,” “predict,” “should,” “will,” or “would” or the negative thereof or other variations thereof or comparable terminology and include, but are not limited to, the delivery of a cloud platform, the availability of features such as agent quality software applications and Intelligent Wire services, and the Company’s move to Big Data, Machine Learning and AI. The Company has based these forward-looking statements on its current expectations, assumptions, estimates and projections. While the Company believes these expectations, assumptions, estimates and projections are reasonable, such forward-looking statements are only predictions and involve known and unknown risks and uncertainties, many of which are beyond its control. The factors are discussed in the Company’s Registration Statement on Form 10 filed with the Securities and Exchange Commission, may cause its actual results, performance or achievements to differ materially from any future results, performance or achievements expressed or implied by these forward-looking statements. For a further list and description of such risks and uncertainties, please refer to the Company’s filings with the SEC that are available at www.sec.gov. The Company cautions you that the list of important factors included in the Company’s SEC filings may not contain all of the material factors that are important to you. In addition, in light of these risks and uncertainties, the matters referred to in the forward-looking statements contained in this report may not in fact occur. The Company undertakes no obligation to publicly update or revise any forward-looking statement as a result of new information, future events or otherwise, except as otherwise required by law.


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