75.3% of Survey Respondents Received Fewer Minutes Than Calling Cards Promised
SAN FRANCISCO, Sept. 10 /PRNewswire/ — People in the U.S. who use international calling cards to stay in touch with family and friends in Trinidad and Tobago said they almost never get all of the calling minutes purchased, and that calling card fraud has cheated some of them by as much as $1,000.
The first-ever report on calling habits to Trinidad and Tobago from the U.S. revealed that 75.3% believe they received fewer minutes than promised by calling cards. The average loss due to fraudulent cards was $90, the study found, but many respondents said the total sum lost was far greater.
Conducted last month by Rebtel (http://www.rebtel.com), the first-ever research uncovered fascinating findings on U.S. calling habits to Trinidad and Tobago.
Nearly two-thirds – 61.2% – of Rebtel calls to Trinidad and Tobago that originate in the U.S. go to family members; 36.5% go to friends; only 2.4% go to business associates. Calling rates are hands-down the most important aspect of international calling among survey respondents, with call quality second.
Among survey participants, 73.2% said Rebtel rates are better than alternatives for calling Trinidad and Tobago. Almost 71% said Rebtel offers superior call quality.
For calling Trinidad and Tobago, 96.5% of survey respondents said they would recommend Rebtel to friends.
Release of the study coincides with dramatic rate reductions by Rebtel on calls to Trinidad and Tobago: a 72% cut on calls to landlines and up to 22% on calls to mobile phones.
Founded in 2006, Stockholm-based Rebtel was established to give people around the world an alternative to rip-off phone cards’ rates for making international calls.
Rebtel is the world’s largest independent mobile VoIP company. Millions of people worldwide regularly use Rebtel to make international calls to loved ones at home for just pennies per minute. Rebtel works with any phone. There’s nothing to download, upload, or install. No contracts, monthly fees or hidden costs. No special access numbers, PIN numbers or long international phone numbers to remember and enter. Rebtel customers only pay super-cheap calling rates for the minutes they use, and free calling is always an option between 50 countries where Rebtel is available. To start using Rebtel, go to http://www.rebtel.com.